Insurance steering is when the insurance company tells you where to go to get your vehicle fixed. They tell you the shop to use for repairs. This is called insurance steering.
The first thing you need to know is that insurance steering is a federal offense. Yes that’s right it’s against the law. You have always had the choice to pick the repair shop you want to use when you have an accident. Even though insurance steering is against the law it doesn’t stop insurance companies from doing it. They will tell you things like, the repairs will take longer at that shop. They will tell you that they (the insurance company) won’t warranty to the repairs at that shop.
People are often intimidated and scared of the insurance company so when then insurance company employees tell them all these things they believe:
- They have to do what the insurance company says
- The insurance company is looking out for their best interest
- The insurance company will warranty the repairs
- They will get a quality repair.
NONE of these things are true. As I will teach you in later blogs none of these statements are true and none of them will ever be true.
Insurance steering is a Federal Offense. YOU HAVE THE RIGHT TO CHOOSE THE AUTO BODY SHOP OF YOUR CHOICE___ALWAYS!!!!